Spotlight on $avings

Doing more with less - through I/T outsourcing

- Montachusett Regional Technical School, Fitchburg, MA

Have you ever thought what it takes to be an I/T Support Manager in your district or town?  

Just pondering all of the demands they face each day can be overwhelming. They are expected to be the in-house experts on everything technical: operating systems,  databases,  email, anti-virus protection,  Blackberry and smart phones, VPN’s, Wireless networks….and the list goes on. It’s no wonder that they scowl at you when you ask if the latest BudgetSense update has been installed yet!

This support challenge can often force an organization to consider expanding its I/T head count to keep up with ever-growing need for entity-wide platform support. For Montachusett Regional Technical School, it was exactly this situation that prompted them to ask UniFund for ideas to solve this problem.

The solution was simple:  a UniFund I/T Support Retainer, to address mission-critical support needs for their financial software, and to ensure a stable platform with maximum up-time. 

Monty Tech, as it is known locally, turned to UniFund for a tailored I/T support plan, delivered largely by remote web access, to provide on-call technical support for the school’s BudgetSense server platform, database and operating environment. For Technology Support Assistant Cheryl DiPasquale, this annual plan has been a valuable resource to supplement their internal technical department. 

“UniFund’s technical staff has been great…any time we have a problem, or a question related to our server platform, UniFund has been right there for us. They have helped us not just with our server questions, but even with guidance on other hardware and software products. Quality control on their updates is the best I have seen in my 29 years as an information technology support specialist.”

Consider the benefits of a UniFund I/T Support Retainer:

• UniFund technical staff are experts on the BudgetSense operating environment, getting the job done quickly and effectively.
  
  
• Your internal I/T staff can focus their time and efforts on other issues
  
  
• New UniFund software releases are deployed automatically, with minimal interruption
  
  
• Preventative platform checks can identify and prevent problems, before they occur
  
  
• Cost savings frequently exceed $7500.00 per fiscal year

As Tammy Lajoie, Monty Tech’s business manager, attests, “We are saving time, and have peace of mind knowing that UniFund is working with us to support both our BudgetSense software and our servers to keep our accounting system running day in and day out.”

Have you noticed significant savings that you would like to share in the $avings Spotlight? To share your story with the rest of the UniFund client community, contact us at $avings@unifundonline.com, so we can add your experiences to a future edition of uniNews.